FAQ - Frequently Asked Questions

MOST POPULAR QUESTIONS


WHEN WILL MY ORDER SHIP? / WHERE IS MY PACKAGE ?

Orders are usually processed and shipped within 3-5 business days (Monday - Friday) of Purchase. For some custom Jewelry pieces, shipping time may take longer and details about such products can be found in the product description. You will receive tracking information on your E-mail, Facebook Messenger and alternatively you can check your tracking on "My Account" on the website.
 

HOW WILL MY ORDER ARRIVE?

Your order will arrive packed in a damage free packing and sealed to ensure that it gets to you safely. Orders come with a complimentary black pouch and a case for sunglasses so you take your accessories when you travel. 

 

SHIPPING


WHAT CARRIER DO YOU USE FOR SHIPPING?

 Under the promotion of 2 Day Free shipping, All orders would be shipped via USPS Priority mail, UPS Ground or Air. In Certain cases, when the order price is lower than $15. USPS First class may be used as well.

DO YOU SHIP INTERNATIONALLY?

Yes, We ship Internationally at an additional $10 shipping cost.