FAQ - Frequently Asked Questions
MOST POPULAR QUESTIONS
Do you ship worldwide?
Yes, we do ship internationally. We are based in the United States.
WHEN WILL MY ORDER SHIP? / WHERE IS MY PACKAGE ?
WILL MY ORDER BE SHIPPED IN MULTIPLE PARCELS/ PACKAGES?
Usually we do split large orders in to multiple parcels. Do not be worried if you only receive part of your order in one package. The rest is on the way. We do so to maintain quick delivery of items as soon as they are made available.
JGNY is not liable if the incorrect or missing shipping information is provided at check out. We are not liable to refund or change the delivery address in such circumstances.
Please ensure all of your shipping details are 100% correct before placing the order.
JGNY is responsible for delivering the item to the shipping address provided, we are not liable if the item is lost or stolen after the item has been delivered. Please ensure the delivery location is a safe environment.